Shipping policy

  1. Shipping & Delivery Policy

    We aim to provide smooth, fast, and reliable delivery to all customers.
    Please review our delivery charges and service terms below.

    📦 Local Delivery (Distance-Based Charges)

    1️⃣ Up to 5 km — Free Delivery

    If your delivery location is within 0–5 km and your order value is ₹1000 or above, delivery will be free.
    For orders below ₹1000, standard delivery charges (if applicable) will apply.

    2️⃣ 5 km – 12 km — ₹200 Delivery Charge

    If your address is located 5 to 12 km from our store, a delivery fee of ₹200 will apply.
    This charge covers distance-based fuel and service costs.

    3️⃣ 12 km – 15 km — ₹300 Delivery Charge

    For delivery addresses 12 to 15 km away, a delivery charge of ₹300 will apply.
    This fee is applicable due to extended travel distance.

    4️⃣ 15 km – 20 km — ₹750 Delivery Charge

    For locations 15 to 20 km from our store, the delivery fee is ₹750.
    This falls under our long-distance zone, requiring additional travel time and resources.

    5️⃣ 20 km – 50 km — ₹1000 Delivery Charge

    For locations 20 to 50 km from our store, the delivery fee is ₹1000.
    This falls under our long-distance zone, requiring additional travel time and resources.

  2.  

    ⏱ Delivery Time

    • Orders are typically delivered within the same day or next working day, depending on order volume and distance.

    • Customized or special products may take additional time (you will be informed accordingly).

    📍 Delivery Areas We Cover

    We currently offer delivery within a 50 km radius from our store.
    For locations beyond 50 km, please contact us before placing an order.

    📞 Order Confirmation & Tracking

    • Once your order is placed, you will receive a confirmation via SMS / WhatsApp / Email.

    • You may also contact us anytime to check order status.

    🚫 Failed Delivery Attempts

    If the customer is unavailable or provides an incorrect address, re-delivery charges may apply based on distance.

    💬 Need Help?

    For delivery-related queries or custom instructions, feel free to reach us at:
    WhatsApp / Call: +91 75083 33647